Accountable Partner in IT Innovation

Financial Services

Industries

Financial Services

  • Overview

    With consumer empowerment as the number one objective, the finance industry is rapidly changing in ways it creates, markets and delivers products and services. With more financial services available over the Internet and mobile, it is inevitable that banks either improve their current offerings and channels or be left behind in the competition. With financial reforms resulting from the the financial crisis, many financial institutions prudently took an opportunity to improve their business models and technology infrastructure. Moving towards more diverse and innovative services has therefore become the only imperative for both survival and growth.

  • Focus Areas
    1. Omni-Channel – Facilitating functionality across all channels such as Web, Mobile, and Integrated Applications
    2. Cross-Selling – Partnerships with retailers and service providers and leveraging the Internet to provide products and services directly.
    3. Mobile Payment and Wallet – Incorporation of mobile channels especially smartphones to disrupt traditional card and cash payments, the way card did to cash only world.
    4. Contextual Services – Understanding consumers and behavior closely to offer relevant products and services
    5. Improving Analytics – Focus on integrated data and real-time analytics
    6. Continuous Modernization – Competition, Operating Leverage and Differentiation
    7. Big Data – Consumer 360° view based on big data and social media
  • Services
    1. Consumer Experience – Consistent consumer experience delivered via omni-channel model
    2. Smart Financial Services – Customer and Business value based on meaningful actionable information in the new era of personnalization.
    3. Modular Financial Services – Componentized architecture yielding inherent flexibility and faster response times to market dynamics.
    4. Integrated Organization – Leverage partnership-based economy, by connecting all internal and external organizations offering a coherent consumer experience.
    5. Mobile Payments – Unleash every aspect of mobile payments including non-traditional and innovation mechanisms.
    6. Blockchain – Leverage the new infrastructure to improve security and traceability in loan services, assest management, digital payments, escrow services, international settlements, and much more.
    7. Automation – Apply AI, Robotics, and Machine learning to improve efficiencies and re-oriented human processing power.

With consumer empowerment as the number one objective, the finance industry is rapidly changing in ways it creates, markets and delivers products and services. With more financial services available over the Internet and mobile, it is inevitable that banks either improve their current offerings and channels or be left behind in the competition. With financial reforms resulting from the the financial crisis, many financial institutions prudently took an opportunity to improve their business models and technology infrastructure. Moving towards more diverse and innovative services has therefore become the only imperative for both survival and growth.

  1. Omni-Channel – Consistent consumer experience and functionality across all channels
  2. Cross-Selling – Partnerships with retailers and service providers and leveraging the Internet to provide products and services directly.
  3. Mobile Payment and Wallet – Incorporation of mobile channels especially smartphones to disrupt traditional card and cash payments, the way card did to cash only world.
  4. Contextual Services – Understanding consumers and behavior closely to offer relevant products and services
  5. Improving Analytics – Focus on integrated data and real-time analytics
  6. Continuous Modernization – Competition, Operating Leverage and Differentiation
  7. Big Data – Consumer 360° view based on big data and social media
  1. Consumer Experience – Consistent consumer experience delivered via omni-channel model
  2. Smart Financial Services – Customer and Business value based on meaningful actionable information in the new era of personnalization.
  3. Modular Financial Services – Componentized architecture yielding inherent flexibility and faster response times to market dynamics.
  4. Integrated Organization – Leverage partnership-based economy, by connecting all internal and external organizations offering a coherent consumer experience.
  5. Mobile Payments – Unleash every aspect of mobile payments including non-traditional and innovation mechanisms.
  6. Blockchain – Leverage the new infrastructure to improve security and traceability in loan services, assest management, digital payments, escrow services, international settlements, and much more.
  7. Automation – Apply AI, Robotics, and Machine learning to improve efficiencies and re-oriented human processing power.